A care manager helps you by:

Completing a comprehensive assessment, coordinating with you and your loved one(s) on goals, and developing a plan, with all of you, to address your needs.Assisting with a wide range of services including; Researching and contacting providers for medical, non-medical, equipment and other services, assisting with insurance concerns and questions, and managing medications, all while ensuring effective communication with you.

An important aspect of our service is the value we place on knowledge and self engagement. We promote education and teaching to continue your loved one's independence for as long as possible. When hospitalization or move to a higher level of care is needed, we assist with those transitions. Researching and understanding the pros/cons of the options available can be overwhelming and time consuming. We also provide the support needed to make the transition as smooth as possible for your entire family.

    Transitions

    Have you asked yourself...

    What should we expect? ...
    when Mom moves from her home to Independent or Assisted Living.

    What should I anticipate? ...
    when Dad is discharged from the hospital for a short term stay at rehab.

    A Columbine Care Manager can...

    • Assessment for appropriate level of care
    • Research and communicate with alternative facilities to determine appropriateness
    • If acute situation, assist with communication of medications, diagnosis, advanced directives with hospital and/or rehab facility
    • Coordination of documents, orders, and other necessary information needed by possible placement
    • Assist with move-in, as needed

    Advocacy

    Have you asked yourself...

    What can I do? ...
    I just can't make it to Mom's doctor appointments and she is not able to recall all of her medical concerns.

    A Columbine Care Manager can...

    • Assessment to better understand client's functional, medical, psychological, and psychosocial needs
    • Attendance at physician and specialist appointments
    • Coordination of communication between physicians and specialists
    • Reconcile medications to ensure safety and appropriateness

    Coordination

    Have you asked yourself...

    I really have no idea how to start? ...
    Dad is needing more help. His doctor said he needs therapy because he is not walking well. I really don't know what he needs or how to get therapy services started.

    A Columbine Care Manager can...

    • Assessment to better understand client's functional, medical, psychological, and psychosocial needs
    • Research appropriate services with preferred providers for insurance
    • Contact potential providers to provide referral information and initiate services
    • Ensure communication between service provider, client, and family

    Care Management

    Have you asked yourself...

    How do I take care of my Mom and my family? ...
    I have a demanding job, a husband, and two children. There is just not enough time in my day to take Mom to her appointments, attend care conferences, manage her medications, let alone take care of her laundry.

    A Columbine Care Manager can...

    • Assessment to better understand client's functional, medical, psychological, psychosocial, and advanced directive needs
    • Research appropriate services with preferred providers for insurance
    • Contact potential providers to provide referral information and initiate services
    • Ensure communication between service provider, client, and family
    • Attendance at physician and specialist appointments
    • Ensure communication with clients and families
    • Reconcile medications to ensure safety and appropriateness